Last Updated Apr 17, 2008 8:05 PM EDT
In this podcast, we get some tips on dealing with difficult co-workers from management consultant Susan Heathfield. We also talk to New Yorker columnist James Surowiecki about the "wisdom of crowds" -- a simple but almost counterintuitive notion that large groups of people are smarter than an elite few -- no matter how intelligent they are. Find out how to apply this idea to your management strategy.
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